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FREQUENTLY ASKED QUESTIONS
Once your order is placed we typically produce it within 1 to 3 days. Shipping may take an additional 2 to 5 days to deliver - depending on holidays. Tracking numbers will be provided once your order is shipped from the shop. *We work hard to provide affordable, fast and reliable delivery, but once it leaves our shop it out of our control.
What is the largest size sign you can make?
Due to the increased costs of materials and shipping large signs, we only ship up to 36-inch signs at the moment.
Unfortunately at this time we do not ship outside of the United States.
Is the paint durable enough to hang these outside?
Yes, absolutely! Our process involves powder coating your sign and baking the signs in a 425 degree oven. This bonds the paint to the metal giving them exceptional durability for indoor and outdoor use.
What gauge of steel do you use?
We use 16 gauge steel for durability.
Do you offer corporate gifts or bulk order discounts?
Yes. We love creating unique gifts for your employees. Please fill out the contact form with your request and we will provide you with a quote.
Can you make a sign with my company logo/art or design?
Yes. Please fill out the contact form with your request and we will provide you with our file requirements and a quote.
Can you create a new product or combination of products for me?
We regularly add new products and are always on the lookout for great ideas, so please fill out the contact form with your request and we will see if we can make it happen!
Refund policy: Since most of our products are custom monograms, we typically can not not give refunds if we sent what you ordered. But if you have any problems with your order you should reach out to us first by calling (260) 627-5215 or email us at firstname.lastname@example.org