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Return & Refund Policy

Return & Refund Policy


You have 12 hours to cancel an order. We are closed on Sundays so Sundays do not count in the 12 hours.

Non Customized Signs

  If you wish to return a “stock” non-personalized item, you must contact us within three business days of receipt as shown on your tracking information.
Contact customer service at
If 3 days have passed since receipt of the order, unfortunately, we can’t offer you a refund or exchange.

Personalized Signs Right Now We are not accepting orders for personalized signs

Refunds (if applicable)-

Once your return is received, inspected, and a refund is approved, a refund will automatically be applied to your credit card or original method of payment. Typically between 3-5 businesses depending on your account holder’s processing. You will receive an email showing the refund details.

Replacement (if applicable)-
   We only replace items if they are misspelled by us, defective, or damaged.
Please email customer service at with your order number, photos of the piece, and a photo of the packing slip.
If damaged, include a photo of the packaging as well.

**You will be responsible for paying the return shipping cost. Shipping costs are non-refundable.

If you are shipping an item over $75, you should consider using a track-able shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.

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